Terms of service.

Last updated: 7 May 2026 · Auckland Skip Bins

What you're booking

You're hiring a skip bin of your chosen size for delivery to your nominated Auckland address, with seven days of hire time included from the date of delivery. The bin is dropped, you fill it, we collect it.

Pricing and payment

• Prices listed include 15% GST and seven days of hire.
• 50% deposit is taken at booking. The remaining 50% is paid on collection.
• Outer-suburb surcharges (Papakura +$30; Pukekohe, Helensville, Wellsford +$50) are shown before you pay.
• Extension after day 7 is $40 per day. Reply to your booking SMS to extend; no minimum.
• Overfilled bins (filled above the rim) attract a $60 overage fee — bins above rim height cannot be safely transported.

Cancellation and refunds

• Cancel at least 24 hours before scheduled delivery for a full deposit refund.
• Inside 24 hours, we keep $50 to cover scheduled time and reserved bin.
• If we can't deliver due to access issues you didn't tell us about (e.g. low gates, narrow driveways), the deposit is non-refundable but we'll do our best to reschedule.

What goes in the bin

General household and renovation waste — timber, plasterboard, furniture, packaging, fittings, fixtures, garden waste (in a separate green-waste bin where requested).

Not allowed: hazardous materials, asbestos (any), paint tins (more than empty), gas bottles, batteries, lithium batteries from devices, food waste, electronics, tyres, liquids, medical waste. If we find these in the bin, we may charge a separation fee or refuse to remove the bin.

Where the bin sits

On private property — your driveway, lawn, or yard. If you need to place it on the road or footpath, you'll need a council temporary occupation permit; we'll send you the link when you book.

Damage and risk

• You're responsible for safe placement (away from utility lines, soft ground that could damage your driveway, overhanging structures).
• If the bin damages your driveway from being placed where you directed, we're not liable. We do recommend boards under the wheels for soft surfaces.
• Damage to the bin caused by overfilling, fire, or contents you weren't supposed to put in is your responsibility.

Liability

To the maximum extent permitted by law, our total liability for any claim is capped at the amount you paid for the booking. Nothing in these terms excludes liability that can't be excluded under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Disputes

If something goes wrong, text us first — most issues are sortable in a few messages. If we can't agree, the matter falls under the laws of New Zealand and the jurisdiction of the Auckland Disputes Tribunal or District Court as appropriate.

Changes to these terms

We may update these from time to time. The version that applies to your booking is the one in force at the time of booking, archived against your booking record.

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